Airtel — astrovaani 1 month channel subscribed without consent

Address:Pune, Maharashtra, 411014
Website:www.airtel.in

On 3rd december i got a call from [protected] and the person claimed to be talking from airtel digital tv. After confirming my customer id and other details, he told me an offer to subscribe for astrovaani channel for a period of 1 month for a rental of rs 45. After patiently listening to his offer, i politely denied and asked him not to subscribe this channel. After once again confirming my decision, he disconnected the call.
On same day at 10:20pm i got an sms from airtel dth stating "astrovaani 1m has been activated on your airtel digitaltv id *. You would be charged rs. 45.0"
Now, even after i clearly denied to accept this offer, if you still go ahead and charge me for it, this is a robbery. I know there will be people who wouldn't bother reading their smss and who would never be able to find out your such dirty tricks and these are exactly the kind of people that you are targeting. But i won't stand any of this. All of this only and only proves your dishonesty towards your customers and how you only want to extract money out of them. I would not hesitate even once to get my airtel dth connection disconnected now.
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Airtel customer support has been notified about the posted complaint.
Dec 08, 2018
Updated by Mandeep31
It has been 5 days since I posted this complaint and no one has contacted me regarding this issue yet.
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