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Hi, This is to inform you that i have been charged 5Rs, 15Rs, 35Rs, 50Rs daily for celebrity wellness mall pack, Videozone, Gamepind etc etc services since mid of april, this service got activated by fault at the very moment but i send a message for the deactivation of service. after that i spoke to customer service they assure me that it will be deactivated in one day but till now no action has been taken and it is already deducted 500-600 rs. This kind of worst service is not acceptable by such a reputed company, if you dont solve the problem i will port to some other network asap. my phone number is [protected]. Hoping for immediate action
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This is with reference to your post dated 20 October 2015.
We would like to acknowledge that we are working to address your concern as soon as possible.
We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.[protected]@airtel.com
Regards
Umesh Arora
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
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