[Resolved] Airtel — Auto activation of international roaming without any request and charged | |||
Airtel charged me for international roaming even though i have not asked for any activation of such services.They have deducted balance from my account, on calling their representative he told that the matter will be solved and i will be returned back my deducted amount, but even after calling them several times it has not been reverted back.I have been using airtel for seven years and they have become so rude and irresponsible i should know if that is the case i should port to other operator Was this information helpful? | |||
May 19, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Apr 07, 2017 Airtel Customer Care's response Dear Mr. Oberoi, This is with reference to your post, dated 6 April 2017. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, Anil S. airtel presence (airtel Customer, service team) bharti airtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Apr 17, 2017 Airtel Customer Care's response Dear Mr. Oberoi, This is with reference to your post dated 06 April 2017. We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at [protected]@in.airtel.com Regards, Rakesh Kumar airtel presence (airtel Customer, service team) bharti airtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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