[Resolved] Airtel — Auto activation of vas | |||
Games club service has been [protected]@rs30.0 for 7days. Txn id n[protected], 09jun16 05:42. Service will be renewed after validity expiry. To use, click http://gclub.In (Data charges apply). To deactivate, call or sms stop to 155223. For more services, call 56789 This was the text i received about the activation of some games club service which is fully unknown to me. When i dialed 198 to complain about the scenario, he told me that the service was activated using wap. Even i told him i was not using any kind of internet service that time and i didn't activate it, he rejected my plea saying nothing can be done by itself. You must have activated it and denied any refund. I, therefore, request them to refund the deducted amount. Was this information helpful? | |||
Aug 10, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Jun 09, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 9 June 2016. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively. Look forward to receiving the required details at airtel.[protected]@airtel.com Regards, Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Jun 16, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 9 June 2016. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved. If you require further information / assistance, please write to us at airtel.[protected]@airtel.com Regards Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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