Airtel — auto deduction of rs 23 from main balance

Address:New Delhi, Delhi, 110084

Airtel deducting rs 23 from main balance without my concurrence. Under what trai regulations they starting this mechanism to eat our money from balance? It is arbitrary & without any concurrence. What is trai doing to protect consumers right? Secondly, why i waste my time to listen crap of their customer cares to understand ridiculous method they r employing to misappropriate our balance.
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My airtel number also got deducted 23 rs once outgoing due is over. I had 15 days incoming validity . Airtel forcefully deducted 23 rs from balance before utilising incoming facility . Either remove incoming validity if you like to deduct 23 from user on end of outgoing validity, also get confirmation from users before deducting amount . As per trai airtel should provide 15 days incoming facility. I suppose to recharge some other pack, by that time airtel deducted amount. I came to know that airtel is deducting 23 rs from all users by sending sms it got deducted. Refund the amount to all users please.

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