[Resolved]  Airtel — Auto metic services activation

Address:

New Delhi, Delhi

Hi,

My name is kapil verma from delhi. I am using airtel no. [protected] from last 3 years.Today i got to know that airtel deducting 1.5 INR everyday from 2012 from my account for some unknown services call City Search.
When i called costumer care then they said i only activated this service in 2012. And i don't even know about this service.Then close supervisor ( Kamal Kumar ) told me everything. My main concern is this all Tele communication services company doing fraud with their consumer with such automatic service plan. First they automatic activate caller tune and send a message that caller tune is free for 25 days on your no. and if you want to deactivate dis caller tune you have to call on some XYZ no. and after some time client forget that he or she has to deactivate is caller tune manually. and that service get start paid automatically.This is a big fraud. I am paying 540 INR every year for one service without my permission . i don't even now when i got that service on my mobile. Airtel consumer is 100 million in this world ( http://www.fonearena.com/blog/4040/bharti-airtel-reaches-100-million-customers.html )

if 20 percent coustmer like me paying 540 INR paying every year then. these company getting profit approx. 1080 cr. every year from automatic activation services.

I just want TRI take action againt such automatic useless or hidden services. And i am going to file againt AIRTEL OR BHARTI MITTAL in court.

Thanks
KAPIL VERMA