[Resolved] Airtel — Auto renewal

[Resolved] Airtel — Auto renewal

N narensahu

I have deactivated auto-renewal of 2G internet pack of 175 but this is the 3rd time i have been charged or the same. i already have availed 3G/4G internet pack. i have already complaint 2 times and thy used to say we have cancelled the auto renewal process. i am sure started hating the customer service and i will look forward to complaint higher authority if this issue not resolved and the i should be refunded the balance. mob-[protected] Chennai Was this information helpful? No (0) Yes (0)
Aug 10, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Jun 27, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 26 June 2016. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at airtel.[protected]@airtel.com Regards Akanksha Singh airtelpresence (airtel customer service team) bharti airtel ltd airtel.[protected]@airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd
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