[Resolved] Airtel — Auto renewal happened late | |||||
Hi...Actually i have selected auto renewal option on rs 98 pack(Local airtel to airtel 10p) in the last month...But when i recharged my main now the offer not renewed automatically... Then i selected rs/-98 offer for which i got 98 rs deduced from my main account... After one day again 98 rs has deduced from my main account balance as a autonewal of above pack so i have been charged twice for an offer... Please help me to return my balance of 98 rs that has deduced second time Was this information helpful? | |||||
Aug 12, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Apr 10, 2016 Airtel Customer Care's response Dear Prabhakar, This is with reference to your post dated 10 April 2016. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively. Look forward to receiving the required details at airtel.[protected]@airtel.com Regards, Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Apr 21, 2016 Airtel Customer Care's response Dear Prabhakar, This is with reference to your post dated 10 April 2016. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved. If you require further information / assistance, please write to us at airtel.[protected]@airtel.com Regards, Anil Sachdeva airtel presence (airtel Customer, service team) bharti airtel ltd airtel.[protected]@airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
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