Airtel — Auto renewal of packs | |
Hello..
I use AIRTEL service. I have requested a 2G pack on my mobile and the with no auto renewal option. Later, after the pack has expired I opted for a 3G pack.. They now renewed my 2G pack again saying I have chosen a auto renewal which in real I did not. They keep deducting money for such auto renewals though it is not chosen. Was this information helpful? | |
Airtel customer support has been notified about the posted complaint. | |
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This is with reference to your post dated 08 November 2014.
We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@in.airtel.com
Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@in.airtel.com
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