[Resolved] Airtel — Automatic Balance Deductions | |
Phone number: [protected] This has happened the second time in this year that my account balance has been deducted to a large number that I can't stay silent now. Earlier this year in march, some "Games Hub" service got activated and charged ₹25 without my knowledge and this time around ₹270 has been deducted since May for some "Top Doctor" Service. This kind of fraud had been happening with Airtel years ago that you used to deduct your customers money like this. And I had switched to other networks after that. Now that it's happening again, I won't give a second thought porting this number or getting a new number too. You're just losing the trust of your customers by doing such unethical trade practices. Very disappointed with Airtel! Was this information helpful? | |
Jun 28, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support May 21, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 20 May 2017 . We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, KarishmaChauhan airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support May 28, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 20 May 2017. We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at [protected]@in.airtel.com Regards, Rakesh Kumar airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |
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