[Resolved] Airtel — Bad conduct and improper behaviour by customer care executive: threatening to port the number

[Resolved] Airtel — Bad conduct and improper behaviour by customer care executive: threatening to port the number

A ashima1990 from Noida, Uttar Pradesh

I have applied for number porting with Airtel. The executive called me around 10 times in a span of 30 minutes. Since I was in metro, I couldnt receive the call. Later on when I received the call, he shouted at me for not receiving the call. As a response to his misbehaviour, I told him I dont want to get my number ported to a company where customers are ill-treated, he threatned me saying" you can do whatever you want, I will also see to it that your number gets ported, you may do whatever you want". After that i got call from another executive from airtel and I told him my issue, even he didnt respond to it. I got call from these numbers :[protected],[protected], [protected]. Was this information helpful? No (0) Yes (0)
Dec 27, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Nov 21, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 21 November 2016. We are keen to resolve your concern; however, we will require your alternate contact number to resolve it effectively. We look forward to receive the required details. Regards, Akanksha Singh airtel presence (airtel Customer, service team) bharti airtel ltd [protected]@in.airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Nov 26, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 21 November 2016. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved. If you require further information / assistance, please write to us at [protected]@in.airtel.com Regards Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd
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Comments

Rajjnkumar

I want to say that I have no any tower in my area so I want to install the tower in my area. I have land for tower installation please accept my complain .

Thank you

My name : Pramodkumar

My contact number:- [protected]

[protected]

Surojit Mal

from Kolkata, West Bengal

I no have a 3g internet any time 2g network disappointed this airtel service please solution this problem ...

Gvp007

from Hyderabad, Telangana

To
The customer care,
Airtel India

This is regarding my celebrity wellness mall subscription, which is renewing automatically. Stop this auto subscription and deactivate it permanently.
My cell no is [protected]
Network service - Prepaid this is very disappointing situation please stop I have lost my money time and energy

Vinay Krishnamurthy

Dear Sir.

I have an Airtel No.[protected] which I used since last 07 years. Last used this number on June 2016. I tried inserting the sim recently and found that it is not working. I am sure there is a balance of Rs. 100 in it and validity was lifetime. pls check and activate my sim card.