[Resolved] Airtel — Bad internet signal on my smartphone

Meraj rizvi

from Gurgaon, Haryana

Address:	313001
Website:	every web site has the same effect

My complaint is against the airtel company as i have spent much money on devices to take advantage of internet services but in the city i am not able to receive good signal quality and for this i have tried my best by mailing my and registering my complaints with the company but they have not tried to solve the problem which has caused me much frustration and mental harrasement and torture in terms of financial loss. Please try to interfere in the matter and solve it or i will be going to consumer court in my next step.

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Sep 14, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Aug 06, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post, dated 6 August 2016.

We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

Look forward to receiving the required details at airtel.[protected]@airtel.com

Regards,

Anil S.
airtel presence (airtel Customer, service team)
bharti airtel ltd
airtel.[protected]@airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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Aug 08, 2016

Updated by Meraj rizvi I have complained many times in regards of this matter that I am not receiving signals in my home for internet I am paying for a 3G but not getting speed of 2G also and in spite of many complaints the only response I am getting is that there is good signal in your area but who is going to decide as to who is right and because of this I am facing many problem and mental harassment as of today nothing has been done by the company which is forcing me to go for the consumer court, please consider this as my notice to you.

Verified Support

Aug 14, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post, dated 6 August 2016.

We were waiting to receive your contact details to enable us to address your concern.

Since we have not heard back from you, we trust your issue has been resolved.

If you require further information / assistance, please write to us at airtel.[protected]@airtel.com

Regards
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd