[Resolved] Airtel — Bad Service from Airtel service provider | |||
Hi All, THis is to bring to your note that the Airtel service is very bad in terms of providing and resolving technical issues and reported the issue and also i have not used the data card for about more than 6 months, 2 times raised a request for closing the connection. in spite of that they were raising bill every month. Seems very unfair and now they demanded me to clear all the payments for 6 month for which i have not used before closing.. Every time they call only for clearing the amount. No one is bother to resolve the technical issue. They also give you false promises to resolve within 6 days and requested us to cancel the request, by doing that nothing improved but my bill amount was raised. Finally I felt it is very unfair from the service part to demand the customers like this in spite of having issue with them. I would not recommend anyone this Airtel services because of this bad service. Once the cancellation is requested and data is not used, Consumer forum should help us in ensuring the service provides to stop generating the bill. Was this information helpful? | |||
Mar 9, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Feb 05, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 27 January 2017. We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at [protected]@in.airtel.com Regards, Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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