Airtel — Bad service/assistance, false commitments

Address:

pune

Hello team,
I’ve been using Airtel postpaid sim around more than two years. 3 months before I I had upgraded to one Airtel postpaid plan and had ported in my other 3 family numbers into Airtel. And since then Airtel network at my home stopped working. I had lot many complaints regarding this through every way I could but till date no action have been taken. So I had decided to port out all my numbers to another network but I wanted to have a broadband connection at home so I enquired in Airtel only since I saw a good review specifically for airte broadband and I enquired. One airte executives checked feasibility of it at my area and twice committed that it can be installed at my home. But since the sim network was not at all good I was firm to port out all numbers but wanted to have airte broadband only but the situation was only for individual broadband there is no feasibility at my area but for one Airtel it is ! So I confirmed again and one Airtel executive asked me to again switch in into one Airtel plan so I again added my other two numbers in my plan paying unnecessarily pro data basis charges. But still airte people lies with me and now they say they don’t install broadband at my home and no action is being taken for network and there’s no any word for the charges I paid for pro data basis and it is around 1K. Also if I have to port out they people are gonna charge me again on pro data basis. Please help me to find out a way for this and guide me how I can take these people for a legal action so they don’t make a fool for any other customer.