Airtel — balance amount is deducted without using it.

Address:	507160
Website:	www.consumercomplaints.in/new_complaint

Hello team,

I recharged my airtel prepaid mobile with 600/- on 20/07/2017 (630 shoudl be added to the account). I didn't make much calls, didn't use internet at all. Also didn't send any sms, but now current balance is 0/-. Please let me know why the amount is deducted with out using it.
I cant loose such a huge amount. I am sending mails to [protected]@in. Airtel.com, but there is no response from them.
Let me know if it is expected from airtel.

Details:
Mobile no: [protected]
Sim registered name: deepika javvaji
State: andhrapradesh/telangana

Thanks,
Deepika