[Resolved]  Airtel — Balance Deducted and not refunded the entire amount

Address:

Bangalore, Karnataka

Hi Team, I am a airtel user too, on 14/12/2014 the entire balance was deducted from my account, and when i called to customer care they said it has deducted because of the internet uses when i had internet pack also then they only refunded only Rs 101 instead of 110 and they said the rest amount will be credited shortly. But it did not come, i have called them twice again as because they have given a promise to refund the entire balance they said it cannot be refunded. Its not the matter of only Rs 9 or 10 its only how they are cheating to customers. Hence request you to can this be investigated please. Regard, Samir Mob no- [protected]