Airtel — balance deducted for value pack

Address:

795134

My prepaid balance of rs.20 has been deducted (11:57 pm, sept. 4, 2018). Says it's been charged for valuepack. But the thing is that i didn't do that and didn't opt to use any of the value added services.

My mobile no. Is +91 [protected]. (North east circle). I did my recharge of rs. 30 at around 07:43:40 am today (Sept. 4, 2018)

Everybody makes mistakes, it's okay if it's a mistake. So, all i want and also my humble request is to refund the deducted amount, if possible at the earliest.

Waiting for your valuable help, thank you.