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Airtel — Balance deducted from ac without any infromation

Address:New Delhi, Delhi

You have not resolved my complaint [protected] PR[protected] and moreover you have not replied my email which I sent on 10/9/2015. I am feeling harassed. Yesterday, Again Rs. 200/- (approximately) have been deducted from my main a/c balance without any information. This act is repeated in the past also and I am feeling cheated. Look into the matter and return all the amount deducted from main balance without information. My alternate contact number is [protected]. Moreover take corrective measure so that you do not deduct amount from main balance without any information.
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Airtel customer support has been notified about the posted complaint.
Sep 13, 2015
Updated by rsgupta After posting this complaint, I received a fraud call from [protected] (R K Sharma, Airtel office, New delhi) to posted mobile number. he asked me to give credit card details and bank a/c to transfer money deducted.


Please take action against him if it is fraud.
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Comments

After posting this complaint, I received a fraud call from [protected] (R K Sharma, Airtel office, New delhi) to posted mobile number. he asked me to give credit card details and bank a/c to transfer money deducted.


Please take action against him if it is fraud.
Reply
Dear Mr. Gupta

This is with reference to your post dated 12th September 2015.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com


Regards
Umesh Arora
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
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