Airtel — balance deducted, refund back of rs 150 | |||
Airtel had deducted my balance of 150 rs, from my main account, from [protected] with out my knowledge, on 25/10/14. When i called customer care they told me to call after 4 hours. Becoz information was not available on their systems. They promised me that they will call back again and let me know about problem. But they didnt called me back. Again i called on 26/10/14, then they said that I have used innternet. But I had not& how they can cut entire amount from my balance with in seconds. I want my balance back to be credited to my account But airtel is refusing to do soooo. Was this information helpful? | |||
Airtel customer support has been notified about the posted complaint. | |||
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This is with reference to your post dated 26 Oct. 2014. We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com
Regards,
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com
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