[Resolved]  Airtel — Balance deducted without any usage

Hi,
I had a balance of approx rs.50 on 8th jan 2016, but suddenly it was deducted for no reason and my current balance is zero.
I have sms details of call transactions, sms and data usage from 12100 which says no transaction were carried out in 72 hours. Hence, i can't see any reason for balance deduction.
The mobile number is [protected].
Please look into this at the earliest.
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Feb 17, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Jan 17, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 11 January 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Anil S.
airtel presence (airtel Customer, service team)
bharti airtel ltd
[protected]@in.airtel.com
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