[Resolved] Airtel — Balance deduction & Caller tune changed | |||
Dear Airtel, You have deducted 15/Rs. balance in my account no. [protected] & also changed my Personalised Caller tune without any activation. i have recd. message from you. i.e. Thanks for downloading Generic English Offline as your HT. You are charged Rs 15 for 90 days. For More Tunes, click m.airtelhellotunes.in/wap Note : 1) It is second time deduction in a month. it is very SHAME to AIRTEL 2) Why repeat the same mistake you can make a new (Big) one. Refund the deducted amount rs. 15/- & reset the my personalised caller tune with immediate effect. Plz. take care in future. With Warm regards, Rajeshgouda [protected] Was this information helpful? | |||
Complaint marked as Resolved
Dear sir,
Airtel have been credited 15/- rs. & also activated personalised caller tune to my account no. 8762299955.
Above problem found satisfactory...
This is for your ref.
Regards,
Rajeshgouda Airtel customer support has been notified about the posted complaint. | |||
 3 Comments | |||
Comments
Dear Mr. Gouda,
This is with reference to your post dated 10 Oct. 2014. We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com
Regards,
Saurav Ahlawat
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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This is with reference to your post dated 10 Oct. 2014. We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com
Regards,
Saurav Ahlawat
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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Till date no response from you, It's indicates poor customer care service. need to be action on war footing basis.
This is for ur kind informance.
Regards,
Rajeshgouda