[Resolved]  Airtel — Balance deduction due to auto activation of follow all week

Address:

Vadodara, Gujarat, 390021

Follo all week service has been activated on my mobile without my prior approval. now airtel is asking me to send a message of stop to deactivate the service but when they have activated this service on their own, they should deactivate it themselves. here is the msg.

Follo all week service has been [protected]@rs35.0 for 7days. txn id n[protected], 08jul16 11:44. service will be renewed after validity expiry. to deactivate, call or sms stop to 155223. for more services, call 56789 or click http://56789. airtel.in

When clicking on the link given in the sms, the page that opened forced me to switch off my wifi and shift to mobile data connection to proceed but it does not give any option to deactivate the service so i left the window and resume my previous work on internet forgetting that wifi is off so within a few minutes my 24mb data was utilised and i was charged 98 rupees so ultimately this auto activated scheme cost me around 125 rupees.
Airtel must stop harassing their customers by auto activating such schemes that too are own auto renewal mode every weekly.
- dr. nirav pandya, vadodara, 96017*02