[Resolved]  Airtel — balance deduction of rs.125 for a service which i already unsubscribed

Address:Jhunjhunu, Rajasthan

On my number [protected] airtel nexgtv was activated for rs.20 for my 5 days on 4 may 2015. After that i replied to deactivate this service that was STOP TO 155223 at 9.09 A.M 4 may 2015. When today 10 may 2015 i recharge my number with rs.250 the same service cut rs.125 from main balance... i called customer care two time but no one helped me...even the seniour person disconnected the call by saying that it was your mistake... Respected sir, if you want please check my sent messages on 4 may 2015 i sent a sms STOP TO 155223... even after that your company deducted my balance...please sir do something for me...
Was this information helpful?
No (0)
Yes (0)
Aug 8, 2021
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Vasu,

This is with reference to your post dated 09 May 2015. We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54497
    Pending
    0
    Resolved
    21957
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information