[Resolved] Airtel — balance deduction of rs.125 for a service which i already unsubscribed | |||
On my number [protected] airtel nexgtv was activated for rs.20 for my 5 days on 4 may 2015. After that i replied to deactivate this service that was STOP TO 155223 at 9.09 A.M 4 may 2015. When today 10 may 2015 i recharge my number with rs.250 the same service cut rs.125 from main balance... i called customer care two time but no one helped me...even the seniour person disconnected the call by saying that it was your mistake... Respected sir, if you want please check my sent messages on 4 may 2015 i sent a sms STOP TO 155223... even after that your company deducted my balance...please sir do something for me... Was this information helpful? | |||
Aug 8, 2021 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. | |||
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This is with reference to your post dated 09 May 2015. We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com
Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
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