Airtel — balance deduction without my knowledge

Prabhuragupathy

from Bhubaneshwar, Odisha

Address:

Chennai, Tamil Nadu, 602024

I’m using airtel number since 2008, my personal number [protected], i recharge for 150 full talk time and i also recharge for special pack 399, recently they deducted my balance and it’s been now 28 rs is my acc balance, when i ask the reason to customer care they says it’s been charged for i meesage, in my mobile i message is off still it’s been deducting. They r not giving me the proper answer for my balance deduction.

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Comments

Heri Gaurav

from Mumbai, Maharashtra

I’m using airtel number since 2002, my personal number [protected], i recharge for 448 full talk time and unlimited data pack. recently they deducted my 38rs.balance and it’s been now 52 rs is my acc balance, when i checked last deduction history:it is deducted for surfing internet.

I dont know why they r doing this?