[Resolved]  Airtel — Balance not received and unethical behavior

Address:249408
Website:www.airtel.in

I have done Rs 300 recharge on my Airtel mobile no. [protected] via My Airtel app for talk time as app was showing Rs. 300 for full talk time. Instated of adding Rs. 300 talk value have credited 2G balance in my account, that is quite ridiculous and your customer executive was not responding well and didn't provide any complaint no. I want return back Rs. 300 in my call balance.

Please do something as soon as and instructs your customer executives also they always forward it to senior person rather resolving the problem. I am using airtel since 2007 and expect always better services and care from Airtel.
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Jan 9, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Mar 21, 2016
Airtel Customer Care's response
Dear Customer,
This is with reference to your post, dated 7 March 2016.
We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com
Regards,
Anil Sachdeva
airtel presence (airtel Customer, service team)
bharti airtel ltd
airtel.[protected]@airtel.com
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