Airtel — barred my incoming/outgoing calls for my mobile

TamilKirukkan19

Address:	600032
Website:	www.airtel.in

My mobile incoming calls was barred my prepaid airtel connections eventhough i have the sufficient balance for making the calls. Because of that service disconnected and am not able to get any calls from family and friends.
Airtel services provider wants to earn the money for all prepaid customers for 28 days. It is not mandatory for recharge every 28 days for prepaid service.
Please do the needful as soon as possible.

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Airtel customer support has been notified about the posted complaint.

Nov 29, 2018

Updated by TamilKirukkan19 I'm Pallavi, your Airtel experience advisor.

I'm writing to you in response to your query about incoming validity for your Airtel Mobile [protected].

Incoming validity is the current validity of your incoming services. Your incoming services has been stopped on[protected]. You need to recharge with a validity based recharge to ensure uninterrupted services.

For information about the Unlimited packs or Smart Recharges starting at Rs.35/- or more on My Airtel App.

Best Regards,
Pallavi Pillai
Advisor : Customer Experience
Bharti Airtel Ltd