[Resolved] Airtel — Benefit not received as per the voucher displayed on airtel app | |||||
I used airtel app to recharge my number for an internet pack. In best offers on my number on application it showd "102rs 1gb 3g 28 days" But when i recharged this scheme i just got the data with 2 days validity. After speaking to customer care about the problem they were not ready to accept that i actually saw the scheme with 28days validity, i also have the screenshot of the details but still they were not ready to accept the thing. Kindly help me in resolving the problem as soon as possible. Was this information helpful? | |||||
Sep 14, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Aug 06, 2016 Airtel Customer Care's response Dear Mr. Rathore, This is with reference to your post, dated 4 August 2016. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively. Look forward to receiving the required details at airtel.[protected]@airtel.com Regards, Anil S. airtel presence (airtel Customer, service team) bharti airtel ltd airtel.[protected]@airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Aug 14, 2016 Airtel Customer Care's response Dear Mr. Rathore, This is with reference to your post, dated 4 August 2016. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved. If you require further information / assistance, please write to us at airtel.[protected]@airtel.com Regards Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
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