[Resolved] Airtel — Benefits of recharge were not availed as stated. | |||
I hereby wants to bring in your notice that I use airtel mobile services with mobile number [protected]. Recently I received a sms by my service provider regarding recharge of rs 295 which will result in benefits of 2GB 3G data for 28 days so today I recharge with rs295 but benefits as stated was not provided instead only 1GB 3G data is provided . I felt disappointed so I called customer support but they were not much helpful and said that the offer is valid only for the day on which sms is received. But such condition was not mentioned in that sms that's why I recharged with rs 295 but by trusting that sms now I feel deceived . I request you to provide me the benefits which was promised. Was this information helpful? | |||
Aug 6, 2021 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. | |||
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This is with reference to your post dated 6th September 2015.
We would like to acknowledge that we are working to address your concern as soon as possible.
We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.[protected]@airtel.com
Regards
Umesh Arora
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
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