[Resolved]  Airtel Bharti — AIRTEL money total scam! Snatching money from account and declaring them as not registered!

Address:Kolkata, West Bengal

Number - [protected] it says you are not registered for airtel money services. Whereas i have registered for airtel money 4 days back and have 1500 balance. I have also sent 2450 Rs to a bank account from this airtel money account using airtel money yesterday afternoon. I have the SMS as proof. So if i dont have a registered airtel money account associated with this airtel number, how come i could transfer money to bank account from the same number on 17th may? I called customer care four times, but they check records and say that i dont have a registered airtel money account. So now airtel just took the outstanding 1500rs from the airtel money account and gives it a status of NOT Registered! So airtel started a cheat fund scheme it seems, wherein customers will load cash to their airtel money account and then airtel will say that he/she is not registered user of airtel money. Wonderful!
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Aug 13, 2020
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
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Dear Ahana,

This is with reference to your post dated 18 May. 2014. We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

Regards,
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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