Airtel — Bill amount is not as per My plan offer..Airtel is charging more- Dont recommend Airtel to anyone

Address:Bangalore, Karnataka, 560037
Website:www.consumercomplaints.in/new_complaint

I called to Customer care to provide me the current usage of "999 my Plan" offer since when I type *121#, its not showing anything on Data usage and in unbilled amount its been charged more than what I have used. Couple of times, I spoke to Customer care to get its resolved but they dont care and reply ...sir we don't have any details about your account.So in that case I just need to pay amount even its incorrect data. I have sent an email to nodal officer and even to appellate but no response ...is this team exist or just an excuse from Airtel, I am still wondering. Service request no. 66847247
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Dear Customer,

This is with reference to your post dated 24 December 2015.

We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com
Regards,
Anil Sachdeva
airtel presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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