[Resolved] Airtel — Bill and service

Tej423

Address:

500056

Team,

Its been 10 days since i have been calling airtel, each day they tel me to wait for 24 hours to waive off the extra 300rs which has been charged.
I need to pay my airtel bill.
I did not know people in customer care lie as well.
I found that only on 3rd june they actually took the complaint.
Now i call them every day to send me the revised bill and they ask to wait 24hours always.

Every one in customer care division is speaking no sense.

I need a resolution in a day.
I also see there is no service on my mobile right now.

whats happening to airtel?

I can't receive calls. Why did they cut incoming also???
Even if it credit limit is reached incoming cannot be cut isn't it ?

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Jul 7, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Jun 06, 2017

Airtel Customer Care's response Dear Tej,

This is with reference to your post, dated 06 June 2017.

We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

We look forward to receive the required details.

Regards,

Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

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