Airtel — bill based on plan that was not on my request

Please refer to my earlier complaint dt 23/09. The advise recd from al airtell has offeref waival of inr200
I doubt that my prayer of a revised bill based on my plan
Your bill shows it is repared on a new plan ie. Family plan. This was according to transaction history on 15 aug. I emphatically state that i have not rrquested for such a plan. Nor have yoi advised me on this change. Therefore for my final rrquest is that my bill may be revised and regularised.

Ravindranath