Airtel — bill paid and explained customer care 198. but still reflecting.

Dear sir / madam

As per my below trail mails and the complaint vide reference number sr 77626016. I have paid the amount of rs. 434 on 19th of june 17. I had attached the bank statement and the ref nos. Nearly 6 time i spoke to 198 and explained. They called me and informed that the problem with airtel bank and its been cleared. I got a sms from airtel that your amount has be credited into your account.

But still am getting bills with the old pending amount with late fees of rs. 100. And the paid bill amount is reflecting.

Kindly look into this above mentioned details and remove my paid pending bill.

Very very poor customer service. Reaching customer care is very difficult.
After raising complaint another person his asking for the same details by sending mail.

Not handling cunstmers request. Its pain.

Alex