[Resolved]  Airtel — Billed for Unwanted Services

Airtel Service provider has no option/Facility to block the internet packages/games etc .Even if you use internet in cyber cafe they charge maximum Rs 15 /per hour in the above one hour you can down load /play internet game they don't charge extra amount beyond Rs 15/per hour but to get commission from the javagames Airtel charging Rs 49.00 to Rs 50.00 per even 1 second. Which indicating Airtel blackmailing to its existing customer. Even if we requested to the costumer care officer to block the value added services like games/internet/download etc, They told me that, they don't have such facility in the software they use. After then I request Costumer care Executive to allow only incoming and out going call & SMS Facility to my SIM only . He said they don't have such provision. Why Airtel costumer should automatic take all facility available by the service provider. Hence Service provider is here by Requested to Revert/Deduct my Bill amount 283.00 which you charged to me. As the above Value Added services provided by Airtel was worthless for me. Please check the attachment file (from time 9.32 am to 10.23 am on 05-july 2015 -which for you charge -Rs. 283.00) And here after don't allow me to access internet, games, down loads. I will use my Airtel mobile for incoming, out going Call & SMS no extra service I required from you.