[Resolved] Airtel — Billed Rs 1800 for value added services | |
I was billed rs 1800 for using value added services for 83 times which i didn't activate. When i raised a complaint with airtel the explanation given to me was: the services will be automatically activated when i use browser, and i have to stop it by calling customer care. So, i have to pay rs 1800 for services which i hadn't requested. Pathetic! Was this information helpful? | |
Jul 20, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Jun 13, 2017 Airtel Customer Care's response Dear Venkatesa, This is with reference to your post dated 08 June 2017. We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress. You can also get in touch with us at [protected]@in.airtel.com Regards, Rakesh Kumar airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Jun 19, 2017 Airtel Customer Care's response Dear Venkatesa, This is with reference to your post dated 08 June 2017 . We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at [protected]@in.airtel.com Regards, KarishmaChauhan airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |
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