[Resolved]  Airtel — Billing Address Not Changed

Address:Mumbai City, Maharashtra

Hi, This is Sachin Shukla. I have applied for billing address change for my postpaid number. I have sent my documents, address proof after scanning to [protected]@in.airtel.com, however they are not replying and replied only once when my docs were not right. After that I have sent multiple emails on same I'd, but they are saying that they can't see my email and if they can see my email, then they can't see the attached address proof. Just stupid replyreply I am getting every time. They try to make fool every time. After that since last 6 days I have submitted to Airtel gallery and still my address is not changed. Please address the issue immediately else I will disconnect using ur services and also make others aware about all this happening.
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Aug 7, 2021
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
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Dear Mr.Shukla,

This is with reference to your post dated 14th July 2015.

We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

Look forward to receiving the required details at airtel.[protected]@airtel.com

Regards
Sadhu Charan
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
I have replied you over the email with details of my airtel account number, number for change and alternate number.

This is my last try for address change and if not done in next 24 hours then i will disconnect my connection and will make eveyone about this incidence.

Your people are really bad, their reply's are serious mental pain.

Just 24 more hours or i will disconnect and also will not pay the latest bill
Dear Mr. Shukla,

This is with reference to your post dated 14 July 2015.

We were waiting to receive your contact details to enable us to address your concern.

Since we have not heard back from you, we trust your issue has been resolved.

If you require further information / assistance, please write to us at airtel.[protected]@airtel.com

Regards
Sadhu Charan
Airtel.presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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