[Resolved] Airtel — Billing and Network issues | |||
Hi Sir/Madam, I have been customer for the service provider since January 2013, not actually confirmed if I am your valuable customer. The scenario will take you through the mental harassment journey that I have been from last one year. No one in the dept. ever bothered to take care of these. 1. Almost one year back when I was offered 15 days rental discount /month on 999 plan with lifetime validity with a condition that I have to continue this plan without ever changing the plan or this discount will be waived off. 2. Issues started from the very next month when I had to call customer regarding the exceeded bill and they were very GENEROUS to give me discount as PROMISED. 3. This scenario continued till previous month. 4. Now a days i am getting the problems with very worst network issues. Even for this case also i have given a no. of times complain to your 121 and 198. But they are unable to short out except unsatisfactory dialogs. 5. So, from both( Billing issues & Network issues) of the cases, i got mentally harassed. 6. So my request to you guys that you have to go through my call conversation with your 121, 198, and SPECIALLY 1ST CONVERSION BETWEEN ME AND YOUR BACK END TEAM DEPARTMENT. 7.So what i got the experience with airtel that inspite for getting a good service, I GOT MENTALLY HARASSED, the way you guys are handling your business is the CASE OF FORGERY. 8. So, please give me your response sir/ madam. 9.Please help me out sir/madam. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. | |||
3 Comments | |||
Comments
The issues is with my contact no:- +91-[protected]
Reply
Dear Mr. Ranjan,
This is with reference to your post dated 28 Sep. 2014. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.[protected]@airtel.com
Regards
Saurav Ahlawat
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
This is with reference to your post dated 28 Sep. 2014. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.[protected]@airtel.com
Regards
Saurav Ahlawat
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Dear Ms. Ranjan,
This is with reference to your post dated 28 September 2014.
We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.
We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@in.airtel.com
Look forward to hearing from you.
Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
LinkedIn- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
This is with reference to your post dated 28 September 2014.
We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.
We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@in.airtel.com
Look forward to hearing from you.
Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
LinkedIn- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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