Airtel — billing and plan change issue

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

It has become the worst network. From last two months they are charging me wrong bill and without any intimation they have stopped my outgoing. After visiting to the airtel store they have started the services and told me they will change my plan from family to individual but nothing happened as such. They have changed my plan to individual basic and stopped my internet services and now no plan can be changed on my phone as plan can be changed once in a billing cycle.
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