[Resolved] Airtel — billing and threatening calls from airtel

Udit Narnawre

from Chengalpattu, Tamil Nadu

Address:	Pune, Maharashtra, 411014
Website:	Consumercomplaints.in

I was an airtel user. During my recent foreign trip, I activated international roaming pack. After coming back, airtel sent me a bill of Rs.77, 000/- without any information to me. The credit limit given to me was 14, 000. Upon checking it is clearly mentioned that if the credit limit is crossed, the services are stopped automatically. I was getting threatening calls from airtel and also to my known persons as well. I talked with airtel manager named Rahul, and asked for in written regarding the limit and billing. Rahul denied anything to be in written. And threatened me to that i need to pay 20k within an hour. I said give me in written and I'll pay 20k after getting in written. Rahul said now i will get a notice from legal advisor of airtel in written.

I have not got any update calls regarding the credit limit. I have also paid 1600 as payment to bill.

I want to file a compalint against the company.

+1 photos

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Aug 27, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Jul 16, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post, dated 14 July 2017.

We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

We look forward to receive the required details.

Regards,

Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

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