[Resolved] Airtel — billing is incorrect post gst implementation | |||||
My airtel postpaid mobile billing cycle is 6th to 7th of every month and i received current month's bill on 9th of july 2017, as per indian govt gst is implemented from 1st ofjuly & as per my billing cycle from 6th june to 30th june whatever services airtel provided to me should be charged based on earlier taxes (I. E. 15% service tax) & from 1st jul to 7th july they may charge 18% on the services they provided. Rather they charged flat 18% gst on full bill. I want airtel to reconsider their rating & billing s/w based on dates of billing cycle. Was this information helpful? | |||||
Aug 28, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Jul 19, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 18 July 2017 . We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, KarishmaChauhan airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Jul 27, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 18 July 2017 . We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response. We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively. Regards, KarishmaChauhan airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
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