Airtel — billing issue overcharged

Address:	Mumbai City, Maharashtra, 401107
Website:	Airtel.in

I have already escalated my complaint regarding billing issues however still not received any revert.

The reference numbers are mentioned below:
1) reference number is po[protected].
2) reference number is po[protected].

I have changed my plan and airtel has charged me exorbitant data charges of rs.3200/- wherein my data usage is quite less as i have wifi at home. I have escalated the issue however did not receive any revert yet, got a call today from customer service for payment so asked them to resolve the billing issue however due to line disturbances call got disconnected and post that no revert from them.

Request you to intervene as i am quite sure it's an error due to plan changes, i have infact gone to a higher plan so this charges just cannot be possible.

Regards,
Sadia shaikh