Airtel — Billing issues of [protected]

Address:Gautam Buddh Nagar, Uttar Pradesh

I am already sent the mail to you eairlier, regarding my pending bill last three months. My mobile no. -[protected] and i have some issues for generating my bills like that i am calling to some person for duration 59 seconds but you generate the calling duration 1 minute 02 seconds. I am watching my calls and bills last three months, i am found in all ougoing calls have extra 02 second to 15 seconds. I am also comlaint to your representative Mr. Mohanraj, Mr. B Murali Mopoori and Mr. Vageesh V by mail and i receive the mail from your side but not give any solution from your side. As per your representative Mr. B Muralai Mopoori, they confirming that for crediting of Rs.285/- towards call charges in your account on[protected] but this isusses not for few calls, that’s for all calls in my last three months bills. So, as above mention issuse kindly resolve my peoblems and deduct the actual amount in my account and also deduct the late fee of last three months of my bills. After deducting the amount, inform to me then i will pay the rest amount. I am also attached the some pictures for your reference. Regards: Sudhanshu Pal [protected]
+2 photos
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Dear Mr. Pal,

This is with reference to your post dated 25 September 2015.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com


Regards
Umesh Arora
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
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