Airtel — billing of my cell no. [protected]

udaysane 67

from Pune, Maharashtra

Address:

411038

Dear sir,

This has complaint reference no. 79307116 dated 08th sep.2017, registered at airtel.

I have a plan of mnp125 cug plan - mh, plus 1 gb, 3g/4g data free @rs. 100.00 for my air tel mobile numbder [protected].

The last bill which i have recived of rs. 8558.83. The billing cycle is shown as "from 05 aug 2017 to 5th sep 2017."

I have a internet usage of 1 gb however every month you are adding 11 gb as a free data, wihout my consent. I have a left data of 17.2 gb in the last billing cylcle.

However still airtel have biiled me rs. 8558.83, even though i have a left over data as well as credit limit of only 4200.00

The other one complaint is i was having as standing instruction for bill payment. Airtel billing perosn was oversmart, he has activated si before the generatiopn of bill, which i could not view on airtel app as well as airtel call center is also cannot give me bill yesterday. They have simply robbed my hard earned money.

Being a loyal customer to customer, i feel cheated. Please help to refund my bill amount immediately and issue a fresh bill with correct charges.

I would be waiting till tomorrow 10th sep 2017, after words i will be going for leagal action against airtel.

Please reply soon with corrective measures.

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Airtel customer support has been notified about the posted complaint.

Sep 09, 2017

Updated by udaysane 67 Dear Sir,

I have received a call from Airtel Customer care cell no. [protected], the person was yelling at me and abused. He was asking the my credit card details.

Please register a seperate complaint against the airtel customer care.

regards
uday sane

Sep 09, 2017

Updated by udaysane 67 Dear Sir,

Refer my earlier mail.
The call was from Mr. Pankaj Sharma from Airtel Bangalore cell no. [protected], who was asking for credit card details and threating with absued language.

regards
uday sane
[protected]