[Resolved] Airtel — Billing Problems | |||
I am using post paid no [protected] from airtel and using a data plan of 375(1GB 3G data free). My billing cycle period every month of 8th to next month 7th. Last month bill tariff was revised. I did not get any messages or mails about the revised tariff. As per my bill plan i have used only 1GB mobile data. Now my mobile bill was about Rs.1115. While conducting customer care they are giving useless answers. They told according to data flow rate they have charged. I dont know about data flow rates.But have consumed only 1GB. Airtel customer care officer Kavitha from santhome zone did not give any responses and careless. I want she has to apologize about this issue. If not giving proper answers i have to complaint this issue in court. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. | |||
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This is with reference to your post dated 11 September 2014. We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com
Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@in.airtel.com
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