Airtel — Billing the postpaid number to their will & not evening sending any bills for the same. | |||
I have got 2 airtel corporate postpaid connections at a time by providing same documents for both the number. 1 have got activated properly and I get proper bills but other number is getting billed by Airtel as per their will and I'm not even getting any bills for it in my mail. I only get message to my number & I kept paying it for few months without the bill. But now though I do not use that number much I'm getting bills in 1000 or 2000 where as 299 scheme is been activated in that according to which I get 6Hrs free calls to any Loc/STD number + 150 Loc+National SMS/per, 1GB 3G Data & corporate - Corporate unlimited free mins. Only 1 month when my number was in roaming I had used it to may be max to an amount close to 1000 so I paid it. But now I'm not using it & still I have got bill of 1500. When given a call to customer care they do not respond properly & try to ignore things. Till date they have not tried to cross check my Mail ID or alternate number because I never took any serious action against them. This how they cheat people. Even as per Government when any number gets activated they are suppose to cross check the details & also send verification mails which is not done by them properly. My request is to take some serious action against them in this regard and help normal people lead normal life and not keep worrying for their Mobile bills. The mobile number I have problem with is [protected] Was this information helpful? | |||
Airtel customer support has been notified about the posted complaint. | |||
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This is with reference to your post dated 14th September 2015.
We would like to acknowledge that we are working to address your concern as soon as possible.
We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.[protected]@airtel.com
Regards
Umesh Arora
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
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