[Resolved] Airtel — Broad band - Consuming more data

sajukbrave

Address:

Bangalore, Karnataka, 560068

Hi, My airtel broadband number is [protected], Dsl id is [protected]_kk Registered in the name of Raj kumar.As per the plan data limit is 85 GB & after 60 GB our speed is reduced to 512 Kbps. Every month with in 20 days we are getting notification from airtel that you have crossed the 60 GB limit & your speed is reduced to 512 kbps. We are not doing any download. I don't think anyone can consume 60 GB with 20 days for personal use & that too with no downloads. I made several phone call requests and complaints to airtel. But no improvement on service. I will not pay any amount if this issue is not resolved. Would appreciate help on this.

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Aug 9, 2021

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

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Airtel Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

This is with reference to your post dated 16 November 2015.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards
Umesh Arora
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
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