Airtel — broadband[protected]

Address:

New Delhi, Delhi, 110024

I have taken this broadband connection as i travel extensively and wanted to keep a watch at home... I was very happy with my tata dongle, unfortunately that was not supporting my cameras and on great reviews got airtel broadband installed as my cousins in the same building were very happy. Unfortunately since the time i got it installed it never worked as claimed... Complaints were made as and when i am back in city, they were prompt and usually engineer visits within an hour, unfortunately was not able to resolve it for more than a couple of hours which can be tracked from the system till now i guess after approx. More than 10 complains, 2 theft (Fir copy can be provided for one) and 3 - 4 burned modems engineer was able to find the fault in the underground wiring which has been there from earlier. I have been making all my payments all this while, once this was shared i claimed for my previous bills to be waived off as no services were provided and refused the close the complaint. Further to this my connection has been now disconnected and the supervisor at the customer care centre turns around and says he cannot help much on it. After this sad experience and wrongly claimed best connectivity i want a refund in full.