[Resolved] Airtel Broadband — Airtel Broadband Refund | |||
Hi, I have got Airtel broadband connection of 10 gb per month in May 2013 with this i got freebies like phone free call, message, movie but i actually never received it and that salesman asked me to charge 7000rs total including taxes. I have provided them. But within a month i started getting call from Airtel to pay taxes. I asked them to talk there salesman as he told me to pay 7000/- only but after few day in August they disconnected my connection and after so many fights I paid tax and asked them to restart, it restarted in end of Aug. After this i shifted to Noida Sector 33 in Sep and asked them to shift my connection but they always told me they don't have free port but when i inquired regarding free port by asking them for new connection the salesman of that area agreed. Same thing i told call centre of Airtel but they asked me to talk manager, finance team etc but didn't activated my connection. After this in Sep end i got pissed of and ask them to refund my money they proceeded with this but till now i didn't received my cheque and now when i ask what is date on cheque, it is 2.45 months back and till now i didn't received cheque. As per RBI rules cheque expire in 3 months. So, due to this i lodging this Case. I have multiple times raised case in fb page, on mail, on call. Please help me to sort out this. AIRTEL is worst service provider. Regards, Rajkumar Porwal Sector 33, Noida mob-[protected] Was this information helpful? | |||
Jan 1, 2017 Complaint marked as Resolved Verified Support Jan 10, 2014 Airtel Customer Care's response Dear Mr. Porwal, This is with reference to your post dated 10 Jan. 2014. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively. Look forward to receiving the required details at airtel.[protected]@in.airtel.com Regards, Sandeep Kumar Airtel Presence (Airtel Customer Service Team) Bharti Airtel Ltd airtel.[protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33 | |||
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This is with reference to your post dated 10 January 2014. We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com
Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
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LinkedIn- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33