[Resolved]  Airtel — broadband and telephone line down.

Address:Chennai, Tamil Nadu, 600049
Website:www.airtel.in/broadband

For the past 2 days the telephone and the broadband line is down, called customer service number several times and they say that they will send technician but no one came. I will not recommend airtel to any of my friends or relatives in future. I incurred loss of many thousands because of no internet for past 2 days. I want someone to address my issue and resolve it as soon as possible or i am going to make a complain in bbb, and also lodge a complaint in consumer court. Fixed line number :[protected]
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Aug 27, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Jul 15, 2017
vsnu prasad mishra's response
amount deducted from account and not credited to airtel no
Verified Support
Jul 27, 2017
Airtel Customer Care's response
Dear Imran,

This is with reference to your post, dated 21 July 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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Complaint comments 

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Sir .

amount has been deducted but not credited amount to my airtel no:[protected]
Airtel Customer Care's response, Jul 27, 2017
Verified Support
Dear Customer,

This is with reference to your post dated 21 July 2017 .

We tried calling you multiple times to get additional details to enable us to address your concern.
However, there was no response.
We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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