[Resolved] Airtel Broadband — Area is mentioned in coverage area, but no feasibility | |||
In airtel website, they have that "chokkampudur, sboa school" as their coverage area. i requested for a new connection. got a call from airtel customer care, he asked the zipcode. after a minute he replied there is no feasibility in my area. i can't understand, why they have mentioned like this, if they didn't have feasibility for a new connection. I mailed about this issue, but no response from them. Was this information helpful? | |||
Aug 28, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Jul 20, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 19 July 2016 . We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively. Look forward to receiving the required details at airtel.[protected]@airtel.com Regards, Anil S. airtel presence (airtel Customer, service team) bharti airtel ltd airtel.[protected]@airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Jul 28, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 19 July 2016. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved. If you require further information / assistance, please write to us at airtel.[protected]@airtel.com Regards Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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